Terms of service

1. The service

GTM ToolBox helps you take products to market: it warms up your mailboxes, drafts and schedules social posts, writes blog articles, finds leads and runs email outreach, with AI agents that propose work for you to approve. We may improve, change or retire features over time. If we remove something important you pay for, we’ll tell you in advance.

2. Your account

• You must be at least 18 and use GTM ToolBox for business purposes.
• Give accurate details, and keep your sign-in secure. You’re responsible for what happens in your account.
• Tell us straight away at ft@newgar.com if you think someone else has access to it.

3. You approve what goes out

Nothing is posted, published, sent or spent for you without your approval. You either approve each item, or set up an automatic approval (such as automatic publishing for a campaign), which covers only what it names, within the limits you set, until it ends or you turn it off. Ad spend always needs your approval for each item.

Once you approve something, you are the publisher or sender, and you are responsible for it. AI can make mistakes, including wrong facts, so review content before you approve it.

4. Your content and data

You keep all rights to what you put into GTM ToolBox and to the content it creates for you. You give us permission to store, process and send that content only as needed to run the service for you. We may use anonymous, aggregated usage statistics (never your content) to run and improve the service.

You confirm you have the rights you need to the material you upload, such as logos, images and brand assets, and to the leads and contacts you use.

5. Acceptable use

You agree not to use GTM ToolBox to:

• send spam, or email people without a lawful basis or without a way to unsubscribe;
• break any law, including anti-spam, data protection, consumer protection and advertising laws;
• publish content that is illegal, deceptive, defamatory, hateful, or infringes someone’s rights;
• impersonate others or mislead people about who you are;
• break the rules of the platforms you connect;
• attack, overload, reverse-engineer or get around the limits or security of the service, or resell it without our written agreement.

Outreach is your responsibility: you must make sure you can lawfully contact each lead, include a working unsubscribe option, and honor opt-outs.

6. Connected accounts and other services

When you connect LinkedIn, Meta, X, Google, Microsoft, Notion, WordPress, Ghost or other services, their own terms apply to how you use them. We don’t control those services. We aren’t responsible if they change, go down, limit your account, or reject content, and some features may stop working if they change their rules. Ad budgets are paid directly to the ad platform, not to us.

7. Plans, trial and billing

• Free trial. New workspaces can start a 7-day free trial of the plan they pick. We take your card at the start, and the first payment is taken when the trial ends, unless you cancel before then. During the trial, usage amounts are a quarter of the plan’s. One trial per workspace.
• Subscriptions. Plans are billed in advance, monthly or yearly, and renew automatically until you cancel. Prices are shown before you pay, together with any taxes we must collect.
• Changing or cancelling. You can change or cancel your plan at any time in Settings. When you change plans, you pay or get credit for the difference for the rest of the billing period. When you cancel, your plan keeps running until the end of the period you’ve paid for, and you won’t be charged again.
• Packs. One-off packs are valid for 12 months from purchase and are used only once your monthly amounts run out.
• Refunds. Payments are non-refundable, including for unused parts of a billing period or unused packs, except where the law requires a refund or we say otherwise in writing. If you think you were charged by mistake, write to ft@newgar.com within 30 days.
• Limits. Plans include set amounts and fair-use limits. If a payment fails or you go over a limit, we may pause the affected features until it’s resolved.
• Price changes. We’ll tell you at least 30 days before a price change affects your plan, and it applies from your next renewal. You can cancel before then.

8. Suspension and closing your account

You can stop using GTM ToolBox at any time, and ask us to delete your account at ft@newgar.com. We may suspend or close an account that breaks these terms, puts others at risk, or doesn’t pay. Where reasonable, we’ll warn you first and give you a chance to fix the problem. After an account is closed, we delete its data as described in the privacy policy.

9. Our intellectual property

GTM ToolBox, its software and its design belong to Morpho LLC. These terms give you the right to use the service while your account is active. They don’t transfer any ownership. If you send us feedback, we may use it freely.

10. Disclaimers

We work hard to keep GTM ToolBox reliable and useful, but it is provided “as is” and “as available”. We don’t promise that it will be uninterrupted or error-free, that AI content will be accurate, or that it will produce particular results such as deliverability, reach, leads or sales.

11. Limitation of liability

To the extent the law allows, we aren’t liable for indirect or consequential losses, such as lost profits, revenue, data or business opportunities. Our total liability for any claim about the service is limited to the amount you paid us in the 12 months before the claim. Nothing in these terms limits liability that can’t be limited by law.

12. Indemnity

If someone makes a claim against us because of content you published or sent through GTM ToolBox, or because you broke these terms or the law, you will cover the resulting costs and losses.

13. Changes to these terms

We may update these terms. The date at the top shows when they last changed. For important changes, we’ll tell you by email or in the app at least 14 days before they take effect. If you keep using the service after that, the new terms apply.

14. Governing law

These terms are governed by the laws of the Arab Republic of Egypt. Disputes will be decided by the competent courts of Egypt, unless the law of the country you live in gives you the right to bring a claim there.

15. Contact

Questions about these terms: ft@newgar.com.